STORE POLICIES

• PURCHASING FIREARMS ONLINE

  It is illegal to ship firearms to anyone not holding an active Federal Firearms License (FFL). For that reason, firearms purchased online may be picked up at our store or shipped to an FFL (gun store) near you. We may contact and verify the FFL you select during checkout before we ship your firearm(s). The buyer is encouraged to contact the receiving FFL licensee before purchase and have them email us a signed copy of their signed Federal Firearms License to us at shipping.galacticoutfittersltd@gmail.com 

• RETURNS

  If you are not satisfied with your purchase, please contact us within 15 business days of purchase.
  
  Sales on the following items are final:

  1. Special orders.
  2. Products sold "as is" or "used" or that have been installed or used after receipt.
  3. NFA items.
  4. Illumination devices, electronic sights and optics.

• USED FIREARMS

  Used firearms may not be returned. All used sales are final. Description and photos (if available) are provided by the seller.

• GENERAL FIREARM SALES

  All firearms, magazines, receivers and restricted military or law enforcement items can only be sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering: we will not ship banned items to your state (NY, CA, NJ, etc, please don't waste everyone's time). Failure to do so may result in cancellation of the order and/or restocking fee.
  
  All new firearms are shipped in the original manufacturer's box, with magazine(s), accessories and applicable warranty. Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair. Accessories and special order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special order items.

• For non-firearm and non-ammunition item returns period is thirty (30) days and the item(s) must be accompanied by the original receipt.

  Refunds will be provided in the same tender as the original sale. In the event the product is defective, please refer to the manufacturer warranty. Any and all returns will be handled at management’s discretion.

• SECURE TRANSMISSION

  All information collected during the checkout process is transmitted via industry standard Transport Layer Security (TLS). A Transport Layer Security (TLS) Certificate (or SSL Certificate) creates an encrypted connection between a Web site and a visitor's Web browser. This link ensures that all data passed between the Web site and the browser remains private and secure.

• CREDIT CARDS ACCEPTED
  
  We accept major credit and debit cards through our Zen Payments processor.
  

• ORDER FULFILLMENT

  All orders are shipped promptly from a distributor warehouse or in-store inventory within 3 - 10 business days using UPS, FedEx, or USPS. Tracking numbers are available for items shipped via UPS and FedEx.

• FIREARMS SHIPPING: Customer responsible for all shipping fees. Handguns, as defined by 18 U.S.C. § 921, will be accepted for legal shipping only via UPS Next Day Air Services, specifically: UPS Next Day Air® Early or UPS Next Day Air. The $50 handgun shipping fee applies toward these Next Day shipping costs.

• ONLINE PRICE & DESCRIPTION ERRORS

  Online inventory changes every day. Occasionally an item may appear on the site by mistake or the item's description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer's credit card or we will refund the money.

• AMMUNITION PURCHASES

  You must be 18 or older to purchase rifle or shotgun ammunition and 21 or older to purchase handgun ammunition. You must provide a scan of your drivers license, passport or other state-issued ID to our email before ammunition can be shipped for age verification. All ammunition will be shipped ground with adult signature required. Always make sure to use the correct ammunition for your specific firearms. Check your local laws for any other regulations. We can not ship ammunition to home addresses in ban states like CA or NY. You must follow firearms transfer regulations as if ordering a rifle and choose a local FFL to pick up your ammo from.